Accessibility

Yes! You can find accessible accommodation at the following locations:
• The Constance Hotel
• Rydges hotel
• The Miro
• Spicers Balfour Hotel
• Kennigo Hotel

Parking
Please note, parking in Fortitude Valley is quite difficult and limited. To find a carpark located within Fortitude Valley, visit secureparking.com.au

Train
Fortitude Valley Train Station is located only 200 metres away from Brunswick Street Mall.

Bus
There are many bus stops located around Fortitude Valley,. Plan your trip by visiting Translink

Some bus stops within the valley are:
• Brunswick Street Stop 207 near McLachlan St
• Brunswick Street Stop 211
• Wickham Street Stop 228 near Brunswick

To book a taxi, you can call Yellow cabs on 13 19 24 or Black and White Cabs on 13 32 22.

Taxi ranks are found:
• Left side of Wickham St approaching Brunswick St from Gipps St (outside
Prohibition Nightclub)
• Right side of Wickham St, just past Brunswick St intersection outside of
McWhirters
• Right side of Ann St approaching Duncan St opposite Cloudland
• Left side of Warner St approaching Wickham St (behind McWhirters)
• Left side of Brunswick St approaching Ann St outside Empire Hotel

Tickets to the festival and conference are available via the BIGSOUND website. Alternatively you can call Oztix on 1300 762 545 during operating hours (Monday to Friday 8:30am-5:00pm AEST)

If you have a valid Companion Card and over 18 years of age, you may be eligible for companion tickets to BIGSOUND. To discuss options around companion card tickets, please fill out the BIGSOUND contact form.

Guide dogs and service dogs are welcome to BIGSOUND. Please refer to each venues access facilities to see if they supply water bowls. Due to noise levels and lighting in the live music sector of the event you might like to consider the use of an alternative aid.

A number of venues will have a quiet room, refer to venue information to find specific spaces. If you require a sensory pack, you can access this at the Information and Accessibility desk, located at Fortitude Music Hall.

Interpreters will be available at selected panels and festival shows. Please refer to program on the app to see where interpreters will be located throughout the showcase and conference.

Yes! We have a wonderful team of volunteers available to chaperone you around BIGSOUND! If you require a chaperone, please fill out the BIGSOUND contact form to express your interest.

Please include the following information in your email;

• Full name
• Access requirements
• Gender preference of volunteer
• Age
• Dates you require support
• What part of the festival you require support. E.g. showcase, conference or both

BIGSOUND and QMusic are dedicated to creating a safe and inclusive space for all. Accessibility information for each venue can be found on each venue page via the BIGSOUND website.

If you have any accessibility or disability related enquiries, please fill out the BIGSOUND contact form.

Things that are itchy
Loud music/sounds
Food that's too hot or cold
Group Conversations
Sudden physical contact
Crowds of people or packed spaces
Strong smells
Sudden change in light